Gerk’s Seasonal Rental Policy
This has been a tough year for all of us that love skiing and it is the hardest for those of us that rely on the winter season for our livelihood. While the season is less than optimal and may even be shortened due to lack of snow, there are still many opportunities to enjoy your rental equipment at the local resorts that have remained open or during a ski trip to Whistler, Mt. Bachelor, Utah, Idaho, Colorado or Wyoming.
Many customers are asking, “Can we return our rental gear this year for a refund or a credit?” Unfortunately the short answer is NO.
We truly appreciate and value your business and the reality is our costs of doing business remain the same in good years and bad. We make significant investments every year to maintain a quality rental fleet and we need to pay those bills regardless of the length or quality of our ski season. We understand it is a disappointment to pay for a season rental rental and have less opportunity to use the equipment than you have hoped, but as skiers, we are all in this poor season together and need to share the burden of a rough year.
Thank you for your understanding on this matter and if we all absorb this season together, we can continue to serve you in many of the good years to come.
Best Regards and Pray For Snow,